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SHIPPING FOR THE BEADS
Shipping is free throughout Europe and Russia
SHIPPING IN THE REST OF THE WORLD
The cost of shipping in the rest of the world is free with Italian post if you spend at least € 180 is free with UPS if you spend at least € 280. We can also ship small items with Recommended Mail, the time and price will vary according to your destination.
SHIPPING FOR OTHERS JEWELS
Once your order is completed, items will be shipped to the courier and Italian Post within 24 hours . Generally shipping within Italy takes 1-2 business days to arrive. Orders are NOT processed on Saturday, Sunday and major holidays. All products will be packed in special shipping boxes and supplies, which guarantee the total integrity of the package and its content. For shipping in Sicily, Sardinia, Calabria and other uncomfortable destinations, items are shipped with Raccomandata1 ( trackable ) which takes 3-5 business days to arrive. Shipping times depend on the method of shipment, courier and Italian Posts. GOLD-JEWELS-ITALY only ensure to process and ship your order within the next business day. Some deliveries may be delayed because of weather conditions, strikes and uncomfortable destinations. All shipments for international orders tend to have longer transit times and delivery times vary depending on the state. Usually shipping outside Italy takes 5-7 business days (Express Courier) or 7-15 business days (Italian Post).
When your order ships you will receive a tracking code and instructions on how you can track your order shipment online.
All our shipments are secured for the entire value of the product, without any extra cost for buyers.
GOLDJEWELSITALY ensure to replace the product if it is lost, stolen or damaged by fire during delivery.
SHIPPING IN ITALY
The cost of shipping in Italy is €6.90 and it is free for all orders over €49.
SHIPPING IN ITALY (UNCOMFORTABLE DESTINATIONS)
For Sicily, Sardinia, Calabria and other uncomfortable destinations which are more difficult to reach, items are shipped with Raccomanda1 (Italian Post). The cost of shipping in these areas is €8.90 and it is free for all orders over €79.
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SHIPPING IN EUROPE
The cost of shipping in all European countries is 15€ (Express courier) and it is free for all orders over €120.
We can ship also small items by Registered Post, the time and the price varies depending on the destination.
TAX AND CUSTOMS FEES
Deliveries in a country outside the European Union, are subject to duties and taxes. These fees do not depend on Goldjewelsitaly but on the customs of the destination country. Every tax and possible customs fees shall be borne and paid in full by Buyer.
Goldjewelsitaly can not know in advance any taxes and customs fees as they vary from country to country. For more information, we suggest contacting your local customs authority or the SDA customer service of your country. This fee paid by the recipient, is encased by courier upon delivery or subsequently.
Goldjewelsitaly, allows the return or replacement within 14 days from delivery of the product. In case you want to return products, we will refund the amount of the articles just arrived in our shop.
Send us an email to: firstname.lastname@example.org or call: (+39) 089725786
Right of withdrawal for Italy: The cost of withdrawal is €6,90 and it will be deducted from the amount of the refund
Right of withdrawal for Europe: The cost of withdrawal is €18,00 and it will be deducted from the amount of the refund.
Right of withdrawal for Russia, ex URSS countries, rest of the world: The cost of withdrawal is €25,00 and it will be deducted from the amount of the refund.
Buyer have the right to withdraw from the purchase contract no later than 14 days after the date of receipt of items.
THE RIGHT OF WITHDRAWAL CAN BE EXERCISED ONLY IF:
- Products and their packaging are unused with absolutely no signs of wear, abrasions and scratches.
- Accompanying card is not damaged and separate from the item.
- Products are accompanied by attached warranty.